1. Refund or Exchange Policy
We will gladly exchange or refund items* returned with a receipt within 60 days of purchase. If you do not have a receipt, we will be happy to offer an exchange for merchandise* of the same current value.
*Merchandise must be in original condition. Certain exceptions apply. See an Associate for details. Excludes cigarettes, phone cards and gift cards, swimwear and unpackaged underwear.
2. Advertised Products
We guarantee that if you see an item advertised, without any quantity limits, we’ll have it in stock in sufficient quantities to meet anticipated demand. If, due to extraordinary circumstances, we do not have it in stock, we will either offer you a similar item at the same price or, where applicable, a rain-check which will allow you to purchase up to three units at the sale price, as soon as it becomes available.
3. Product Limits
In order to meet demand for as many Customers as possible, we reserve the right to limit quantities.
4. Layaway Policy
In many of our stores, Customers can have merchandise set aside for as long as 30 days. In order to do this, a minimum 10% deposit is required and the layaway item(s) must be picked up within the agreed time period. To help us manage the increased demand for this service during the Christmas season, some added restrictions may apply. Please see an Associate for more information.
5. Coupon Policy
We accept both Red Apple Stores Inc. coupons, as well as Manufacturers’ coupons, subject to:
The following requirements and limits are applicable: